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Net Promoter Score results

Net Promoter Score®, or NPS, provides the core measurement for customer loyalty and we use it as a proxy for gauging the customer’s overall satisfaction with OBDeleven products.

It measures customer experience using the answer to a key question in a 0-10 scale:

How likely is it that you would recommend OBDeleven to a friend. What is the primary reason for your score?

Respondents are grouped as follows:

Promoters (score 9-10) are loyal enthusiasts who will keep buying and refer others, fueling growth.

Passives (score 7-8) are satisfied but unenthusiastic customers who are vulnerable to competitive offerings. This score is not...

Administration is also growing

Welcome on board our new Voltas IT family member – Ieva. She will take care of the smooth administration work and the well-being of all team members.

What made you choose our company?

After moving to Kaunas, I dreamed of pursuing a career in IT industry and continuing to work alongside software developers. I was captivated by the job offer of the Deloitte award winning company - Voltas IT, so I immediately sent my resume.

What are your professional skills?

My experience in human resource management and administration, my sincerity and attentiveness will help me communicate professionally and with...