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Lead Customer Support Specialist

Can’t resist challenges? Interested in innovative products? Seeking to improve your professional skills?

You are in the right way. Here @ Voltas IT we believe that innovative technology and exceptional people are the driving force in our success.

We are developing a smart vehicle assistant – OBDeleven – loved by the daily drivers all over the world and honored by international awards.

Now we are more ambitious as ever – to become #1 in the automotive software industry. This is a challenging and interesting road so let’s ride it together!

As a LEAD CUSTOMER SUPPORT SPECIALIST, you will play a key role in managing and leading the Customer Support team.

What you will do:

  • Develop and maintain Customer Support strategy (in line with companies’ strategy)
  • Manage day-to-day operations of the team
  • Solve critical issues and cases with Customers
  • Answer technical questions from B2B and B2C clients
  • Analyze customers’ needs and business context to provide outstanding support and maintain high customer satisfaction
  • Optimize Customer Support system and integrate new features
  • Create reports and prepare updates to the Heads of the company

What we expect:

  • Experience of leading a Customer Support team or long-term of being a part of the Customer Support team
  • Strong leadership and team management skills
  • Time and project management skills, including the ability to work on multiple projects at the same time
  • Analytical/technical skills and attention to details
  • A strong focus on results
  • Crisis management skills
  • Confidence and respect to the team members
  • English language fluency

What we offer:

  • A challenging and enthusiastic team of fast-moving professionals
  • Flexible working hours and remote work opportunities
  • Involvement in the product development process
  • Opportunities for personal and professional development with a yearly training budget included
  • An environment focused on employee well-being: ergonomic desks, snacks, games, team-building activities, workcations and etc.
  • An attractive compensation package with annual performance reviews
  • Gross salary starting from 2000 Eur/month (depends on your experience)
  • A modern office based in the city center

We value our people and encourage them to be innovative and have fun by discovering new opportunities in our fast-paced and exciting work environment.

If you are a tech-enthusiast looking for a company that invests in its employees, please apply!

Let’s continue our success story revealing the ultimate possibilities of the vehicle together.

Confidentiality guaranteed. Only selected candidates will be informed.

 

Šiuo metu ieškome

Greitai augame, sparčiai tobulėjame ir laukiame tavęs prisijungiant prie mūsų komandos.

Paraiškos forma
Senior Android Developer

Can’t resist challenges? Interested in innovative products? Seeking to improve your professional skills?

You are in the right way. Here @ Voltas IT we believe that innovative technology and exceptional people are the driving force in our success. As a result of energetic and dedicated team, last year we were recognized as the fastest growing technology company in Central Europe.

We are developing a smart vehicle assistant – OBDeleven – loved by the daily drivers all over the world and honored by international awards.

Now we are more ambitious as ever – to become #1 in the automotive software industry. This is a challenging and interesting road so let’s ride it together!

As a tech guru (or Sr. Dev if you prefer) you will take a part in building a brand and a product. If you want to build things and see how they perform in the real world – join our team!

What you will do:

  • Work on guiding, building, and ensuring proficient CI/CD process
  • Work on projecting, planning, guiding, and estimating the entire solution as a whole
  • Exchange best tech knowledge and experience with a team

What we expect:

  • You are able to lead and deliver the entire project (solution, architecture, tech-stack, work process, pick design patterns based on domain or problem)
  • Prior experience on Android app development at scale (in Kotlin we trust)
  • You are able to establish best tech practices and coach the team on them
  • That you know how to build and technically estimate versions and releases
  • That you know how to explain and estimate long term consequences of decisions
  • Good understanding of SOLID and clean architecture patterns

What we offer:

  • A challenging and enthusiastic team of fast-moving professionals
  • Flexible working hours and remote work opportunities
  • Involvement in the product development process;
  • An environment focused on employee well-being: ergonomic desks, snacks, games, team-building activities, workations and etc.
  • Opportunities for personal and professional development with a yearly training budget included
  • An attractive compensation package with annual performance reviews
  • Gross salary starting from 3636€ Eur/month (depends on your experience)
  • A modern office based in the city center

We value our people and encourage them to be innovative and have fun by discovering new opportunities in our fast-paced and exciting work environment.

If you are a tech-enthusiast looking for a company that invests in its employees, please apply!

Let’s continue our success story revealing the ultimate possibilities of the vehicle together.

Confidentiality guaranteed. Only selected candidates will be informed.

Šiuo metu ieškome

Greitai augame, sparčiai tobulėjame ir laukiame tavęs prisijungiant prie mūsų komandos.

Paraiškos forma
Senior Web Developer

Can’t resist challenges? Interested in innovative products? Seeking to improve your professional skills?

You are in the right way. Here @ Voltas IT we believe that innovative technology and exceptional people are the driving force in our success. As a result of energetic and dedicated team, last year we were recognized as the fastest growing technology company in Central Europe.

We are developing a smart vehicle assistant – OBDeleven – loved by the daily drivers all over the world and honored by international awards.

Now we are more ambitious as ever – to become #1 in the automotive software industry. This is a challenging and interesting road so let’s ride it together!

As a tech guru (or Sr. Dev if you prefer) you will take a part in building a brand and a product. If you want to build things and see how they perform in the real world – join our team!

What you will do:

  • Work on guiding, building, and ensuring proficient CI/CD process
  • Work on projecting, planning, guiding, and estimating the entire solution as a whole
  • Picking and leading to life (docker, AWS, anything else you are profound at) infrastructure designs
  • Exchange best tech knowledge and experience with a team

What we expect:

  • You are able to lead and deliver the entire project (solution, architecture, tech-stack, work process, pick design patterns based on domain or problem)
  • Prior experience on web app development at scale (PHP, JS, REACT, Angular, node.js)
  • You are able to establish best tech practices and coach the team on them
  • Good understanding of the SOLID application and design pattern application focused on domain problematic

What we offer:

  • A challenging and enthusiastic team of fast-moving professionals
  • Flexible working hours and remote work opportunities
  • Involvement in the product development process
  • An environment focused on employee well-being ergonomic desks, snacks, games, team-building activities, workations and etc.
  • Opportunities for personal and professional development with a yearly training budget included
  • An attractive compensation package with annual performance reviews
  • Gross salary starting from 3636€ Eur/month (depends on your experience)
  • A modern office based in the city center

We value our people and encourage them to be innovative and have fun by discovering new opportunities in our fast-paced and exciting work environment.

If you are a tech-enthusiast looking for a company that invests in its employees, please apply!

Let’s continue our success story revealing the ultimate possibilities of the vehicle together.

Confidentiality guaranteed. Only selected candidates will be informed.

Šiuo metu ieškome

Greitai augame, sparčiai tobulėjame ir laukiame tavęs prisijungiant prie mūsų komandos.

Paraiškos forma
Senior iOS Developer

Can’t resist challenges? Interested in innovative products? Seeking to improve your professional skills?

You are in the right way. Here @ Voltas IT we believe that innovative technology and exceptional people are the driving force in our success. As a result of energetic and dedicated team, last year we were recognized as the fastest growing technology company in Central Europe.

We are developing a smart vehicle assistant – OBDeleven – loved by the daily drivers all over the world and honored by international awards.

Now we are more ambitious as ever – to become #1 in the automotive software industry. This is a challenging and interesting road so let’s ride it together!

As a tech guru (or Sr. Dev if you prefer) you will take a part in building a brand and a product. If you want to build things and see how they perform in the real world – join our team!

What you will do:

  • Work on guiding, building, and ensuring proficient CI/CD process
  • Work on projecting, planning, guiding, and estimating the entire solution as a whole
  • Exchange best tech knowledge and experience with a team

What we expect:

  • You are able to lead and deliver the entire project (solution, architecture, tech-stack, work process, pick design patterns based on domain or problem)
  • Prior experience on iOS app development at scale (in swift we trust)
  • You are able to establish best tech practices and coach the team on them
  • That you know how to build and technically estimate versions and releases
  • That you know how to explain and estimate long term consequences of decisions
  • Good understanding of SOLID and clean architecture patterns

What we offer:

  • A challenging and enthusiastic team of fast-moving professionals
  • Flexible working hours and remote work opportunities
  • Involvement in the product development process;
  • An environment focused on employee well-being: ergonomic desks, snacks, games, team-building activities, workations and etc.
  • Opportunities for personal and professional development with a yearly training budget included
  • An attractive compensation package with annual performance reviews
  • Gross salary starting from 3636€ Eur/month (depends on your experience)
  • A modern office based in the city center

We value our people and encourage them to be innovative and have fun by discovering new opportunities in our fast-paced and exciting work environment.

If you are a tech-enthusiast looking for a company that invests in its employees, please apply!

Let’s continue our success story revealing the ultimate possibilities of the vehicle together.

Confidentiality guaranteed. Only selected candidates will be informed.

Šiuo metu ieškome

Greitai augame, sparčiai tobulėjame ir laukiame tavęs prisijungiant prie mūsų komandos.

Paraiškos forma
Mid iOS Developer

Can’t resist challenges? Interested in innovative products? Seeking to improve your professional skills?

You are in the right way. Here @ Voltas IT we believe that innovative technology and exceptional people are the driving force in our success. As a result of energetic and dedicated team, last year we were recognized as the fastest growing technology company in Central Europe.

We are developing a smart vehicle assistant – OBDeleven – loved by the daily drivers all over the world and honored by international awards.

Now we are more ambitious as ever – to become #1 in the automotive software industry. This is a challenging and interesting road so let’s ride it together!

What you will do:

  • Solve business problems using a clean architecture based SOLID compatible code using Swift

  • Learn yourself and teach others on best coding tech practices while performing code reviews

  • Participate in solution creation, estimation and delivery process from start to finish

What we expect:

  • Deep knowledge in a single area of technology or good knowledge in many areas

  • Ability to create, estimate and execute feature at task level independently

  • Prior experience on iOS app development at scale (in Swift we trust)

  • Good understanding of SOLID and clean architecture patterns

  • Ability to understand and apply CI/CD artefacts

  • Ability to avoid and manage tech debt

  • Ability to write semantic code, have an understanding of accessibility principles

  • Ability to do code reviews, ensure and measure code quality and performance, do linting

What we offer:

  • A challenging and enthusiastic team of fast-moving professionals

  • Flexible working hours and remote work opportunities

  • Involvement in the product development process

  • An environment focused on employee well-being: ergonomic desks, snacks, games, team-building activities, workations and etc.

  • Opportunities for personal and professional development with a yearly training budget included

  • An attractive compensation package with annual performance reviews

  • Gross salary starting from 2464 € Eur/month (depends on your experience)

  • A modern office based in the city center

We value our people and encourage them to be innovative and have fun by discovering new opportunities in our fast-paced and exciting work environment.

If you are a tech-enthusiast looking for a company that invests in its employees, please apply!

Let’s continue our success story revealing the ultimate possibilities of the vehicle together.

Confidentiality guaranteed. Only selected candidates will be informed.

Šiuo metu ieškome

Greitai augame, sparčiai tobulėjame ir laukiame tavęs prisijungiant prie mūsų komandos.

Paraiškos forma
Mid Android Developer

Can’t resist challenges? Interested in innovative products? Seeking to improve your professional skills?

You are in the right way. Here @ Voltas IT we believe that innovative technology and exceptional people are the driving force in our success. As a result of energetic and dedicated team, last year we were recognized as the fastest growing technology company in Central Europe.

We are developing a smart vehicle assistant – OBDeleven – loved by the daily drivers all over the world and honored by international awards.

Now we are more ambitious as ever – to become #1 in the automotive software industry. This is a challenging and interesting road so let’s ride it together!

What you will do:

  • Solve business problems using a clean architecture based SOLID compatible code using Kotlin

  • Learn yourself and teach others on best coding tech practices while performing code reviews

  • Participate in solution creation, estimation, and delivery process from start to finish

What we expect:

  • Deep knowledge in a single area of technology or good knowledge in many areas

  • Ability to create, estimate and execute feature at task level independently

  • Prior experience on Android app development at scale (in Kotlin we trust)

  • Good understanding of SOLID and clean architecture patterns;

  • Ability to understand and apply CI/CD artefacts

  • Ability to avoid and manage tech debt

  • Ability to write semantic code, have an understanding of accessibility principles

  • Ability to do code reviews, ensure and measure code quality and performance, do linting

What we offer:

  • A challenging and enthusiastic team of fast-moving professionals

  • Flexible working hours and remote work opportunities

  • Involvement in the product development process

  • An environment focused on employee well-being: ergonomic desks, snacks, games, team-building activities, workations and etc.

  • Opportunities for personal and professional development with a yearly training budget included

  • An attractive compensation package with annual performance reviews

  • Gross salary starting from 2464 € Eur/month (depends on your experience)

  • A modern office based in the city center

We value our people and encourage them to be innovative and have fun by discovering new opportunities in our fast-paced and exciting work environment.

If you are a tech-enthusiast looking for a company that invests in its employees, please apply!

Let’s continue our success story revealing the ultimate possibilities of the vehicle together.

Confidentiality guaranteed. Only selected candidates will be informed.

Šiuo metu ieškome

Greitai augame, sparčiai tobulėjame ir laukiame tavęs prisijungiant prie mūsų komandos.

Paraiškos forma
Technical Writer

Can’t resist challenges? Interested in innovative products? Seeking to improve your professional skills?

You are in the right way. Here @ Voltas IT we believe that innovative technology and exceptional people are the driving force in our success. As a result of energetic and dedicated team, last year we were recognized as the fastest growing technology company in Central Europe.

We are developing a smart vehicle assistant – OBDeleven – loved by the daily drivers all over the world and honored by international awards.

Now we are more ambitious as ever – to become #1 in the automotive software industry. This is a challenging and interesting road so let’s ride it together!

Our team is currently looking for a Technical Writer who will work with the creation of digital operating instructions, how-to manuals, assembly instructions, and FAQ pages.

If you are interested in joining our team, we invite you to take a look into your main responsibilities which consist of:

60% working with OBDeleven One-Click-Apps:

  • Research, write, edit and revise content for OBDeleven One-Click-Apps that is both engaging and accessible to users with both technical and non-technical backgrounds 
  • Determine users’ needs of the technical documentation
  • Collaborate with the internal teams to make products and instructions easier to use

25% collaborating with marketing team:

  • Edit material prepared by other writers or team members
  • Incorporate animation, graphs, illustrations, or photographs to increase users’ understanding of the material
  • Select appropriate medium, such as manuals or videos, for message or audience

10% writing and editing descriptions of new releases:

  • Standardize and renew content across platforms and media
  • Collect user feedback on documentation to improve the usability

5% other tasks related to technical writing:

  • Research, track information, and communicate with moderators in forums, social media, etc.

What we expect

  • Excellent English language skills
  • Bachelor’s Degree, preferably in a technical field or a focus on English, writing, or communications.
  • Excellent communication and writing skills: Technical Writer must be able to take complex, technical information and translate it clearly for colleagues and consumers who have non-technical backgrounds
  • Ability to work in a team as well as find solutions independently
  • Attention to detail and obsessive eye for consistency and technical accuracy
  • Interest in automotive, innovations, electronics, or other similar fields

What we offer:

  • A challenging and enthusiastic team of fast-moving professionals

  • Flexible working hours and remote work opportunities

  • Involvement in the product development process

  • An environment focused on employee well-being: ergonomic desks, snacks, games, team-building activities, workations and etc.

  • Opportunities for personal and professional development with a yearly training budget included

  • An attractive compensation package with annual performance reviews

  • Gross salary starting from 1225 € Eur/month (depends on your experience)

  • A modern office based in the city center

We value our people and encourage them to be innovative and have fun by discovering new opportunities in our fast-paced and exciting work environment.

If you are a tech-enthusiast looking for a company that invests in its employees, please apply!

Let’s continue our success story revealing the ultimate possibilities of the vehicle together.

Confidentiality guaranteed. Only selected candidates will be informed.

Šiuo metu ieškome

Greitai augame, sparčiai tobulėjame ir laukiame tavęs prisijungiant prie mūsų komandos.

Paraiškos forma
Mūsų aplinka

Dalykai, kuriuos labiausiai vertiname savo modernioje aplinkoje:

  • Patogumas. Naujausia įranga ir ergonominiai stalai.
  • Poilsis. Nuo kompiuterių ekranų atsipučiame poilsio zonoje. Čia galime ne tik atsigerti kavos ar užkasti, bet ir sulošti stalo futbolo partiją.
  • Puiki komanda. Užsibrėžtų tikslų siekiame kartu, todėl kiekvieną mėnesį išbandome naujas komandines veiklas: žaidžiame boulingą, važiuojame kartingais, dalyvaujame orientacinėse varžybose, plaukiame baidarėmis… Beje, niekada nepraleidžiame bendrų penktadienio pietų!

 

Tobulėjimo galimybės

Šiuolaikinės technologijos sparčiai tobulėja ir mes nežadame atsilikti. Siūlome:

  • Mokymus. Savo komandos narius skatiname siekti geriausio, todėl stengiamės suteikti jiems asmeninio ir profesinio tobulėjimo galimybes.
  • Konkurencingą atlyginimą. Papildomai apdovanojame už puikų darbą.

Komandinis darbas ir užsispyrimas tobulėti veda mus į priekį.

Neradai tinkamos pozicijos?

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